Job Responsibilities:

• Tackle hotline calls professionally.
• Address customer queries and complaints while providing top-notch product information with a positive attitude.
• Maintain meticulous records of all complaints and requests.
• Confirm online orders efficiently.

Skills Required:

• Tech-savvy with a solid understanding of technology products.
• Fluent in Bangla and English, both spoken and written.
• Excellent computer skills.
• Strong problem-solving abilities.
• Ability to thrive under pressure.

Experience Required:

Minimum 1-2 years of experience in related field.

Educational Background:

Completed a Bachelor's degree from a reputable university.

Job Type:

Full Time

Additional Requirements:

Ability to work effectively under pressure.

Selection Process:

Selected applicants will be required to attend a written exam after the interview.

Deadline:

15th January 2025

Other Benefits:

Monthly conveyance, lunch facility, and festival bonuses (2 per year).

Mobile bill coverage.

Office Location:

28 Kazi Nazrul Islam Ave (Bangla Motor), Navana Zohura Square, Dhaka-1000.